Privacy Policy
Forth Valley Dents Ltd, 23a Bog Road Industrial Estate, Laurieston, Falkirk FK2 9PB. Last updated September 2026.
What we collect
When you request a quote we collect your name, phone number, email address, vehicle details and photos of the damage. If you phone us, we keep a note of your enquiry.
How we use it
We only use these details to prepare your repair quote and contact you about it. We do not sell or share your data with third parties for marketing. Quote requests are processed through our secure customer-management system, which stores submissions on our behalf.
How long we keep it
We keep your enquiry for up to 24 months, then delete it. Photos of completed repairs may be used in our before-and-after gallery; no registration plates or personal details are shown.
Advertising and analytics
We use Google Ads conversion tracking and call tracking to measure how our adverts perform. This uses cookies set by Google. You can control ad personalisation in your Google ad settings.
Your rights (UK GDPR)
You have the right to be informed, the right of access, rectification, erasure, to restrict processing, data portability, and the right to object. You can request a copy of your data, or ask us to delete it, by phoning the workshop on 07897 030365. We respond within 30 days. You can also complain to the Information Commissioner's Office (ico.org.uk).
Contact
Forth Valley Dents Ltd, 23a Bog Road Industrial Estate, Laurieston, Falkirk FK2 9PB. Phone: 07897 030365.